Cancellation and Refund Policy

At Legal Tax Cloud, we strive to provide exceptional tax advisory services and ensure our clients receive the support they need. However, we understand that circumstances may change. The following outlines our policy on cancellations and refunds:

1. Cancellation of Services

  • Client-Initiated Cancellation: Clients may cancel services at any time before the commencement of a consultation or service engagement. To cancel, clients must provide written notice via email or phone at least 24 hours in advance of the scheduled appointment or service.
  • Legal Tax Cloud-Initiated Cancellation: Legal Tax Cloud reserves the right to cancel services or appointments due to unforeseen circumstances, including but not limited to scheduling conflicts, staff availability, or external factors. In such cases, clients will be notified promptly, and we will offer to reschedule the service or provide a full refund.

2. Refund Policy

  • Prepaid Services: Clients who have prepaid for services and wish to cancel before services are rendered are eligible for a refund. Refund requests must be submitted in writing via email at least 24 hours before the scheduled service or consultation. Refunds will be processed within 10 business days.
  • Post-Consultation Refunds: No refunds will be issued once a consultation or service has been provided, unless the service provided was unsatisfactory due to error or negligence on the part of Legal Tax Cloud. In such cases, we will review the issue and, if necessary, offer a partial or full refund at our discretion.
  • No-Show Policy: If a client fails to attend a scheduled consultation or service without prior notice, the client forfeits the prepaid fee and will not be eligible for a refund.

3. Changes to the Policy

Legal Tax Cloud reserves the right to modify or update this cancellation and refund policy at any time. Any changes will be communicated to clients promptly.

4. Contact Information

For cancellation or refund requests, please contact us at:

Email: support@Legaltaxcloud.com
Phone: 7439453035

Thank you for choosing Legal Tax Cloud. We are committed to providing you with the highest level of service.